Terms of Service

By reading the terms of this service we assume you have agreed to the terms of service from us ( Indonesian Kratom suppliers ), the terms of service ( TOS ) are as follows:

  1. We will always send your kratom package at the address you intended.
  2. We will not guarantee if your package is incorrectly addressed because you gave the shipping address information incorrectly.
  3. We will not guarantee if your kratom package does not arrive because the reason you are not at home or outside the city. If the kratom has been sent to your address, we assume that the package has been received.
  4. We will not guarantee if your kratom package does not arrive because of the reason your country is illegal kratom.
  5. We will not guarantee if your kratom package comes in a damaged or torn condition due to an error in shipping service.
  6. We will guarantee if your package is stuck in the country of delivery (Indonesia), but not if your package has departed in the destination country.
  7. A package of more than 25 kg will be packaged in a different box (maximum 25 kg in 1 box).
  8. Kratom orders will be processed no later than 2 days and for wholesale orders (100 – 1 ton or more) we will ask for an additional time of 4 to 1 week.
  9. We use the Kratom shipping service, Pos Indonesia with a delivery time of 5-14 days depending on your country of origin.
  10. We can change the terms of this service without notice, we hope you can read it every time before making an order.